Washer repair
Rarely an emergency
Washers that will not drain are usually blocked at the pump filter or hose; washers that leak usually have too much detergent, a dirty door seal or a loose hose. A burst fill hose is the one true emergency: shut the taps.
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Start with the problem
- Washer not drainingA washer that ends with water in the drum is usually blocked, not broken: on a front loader the drain pump filter behind the small door at the bottom front catches coins, hair ties and lint and needs clearing; on any washer the drain hose can kink behind the machine, and the house standpipe or laundry-sink drain can be clogged.
- Washing machine leaking from the bottomStart with the easy causes: too much detergent (or detergent that is not HE) foams over, a dirty door seal on a front loader lets water past, and a drain filter cap not closed fully after cleaning drips at the front.
- Whirlpool washer not drainingStep-by-step guide.
Every washer problem, by brand
Washer leaking waterUsually urgent, not an emergency
Is it an emergency? Usually urgent, not an emergency. Turn off the water to it and unplug it or switch off its breaker, then soak up standing water. If water is reaching outlets or cords, switch off the breaker before touching anything; water coming through a ceiling is an emergency.
Washer not workingRarely an emergency
Washer won’t startRarely an emergency
Is it an emergency? Rarely an emergency. Check the plug, the breaker and any GFCI outlet, and that the door is fully closed and the control lock is off. Stop and call a pro if it keeps tripping the breaker or smells like burning.
Washer making a loud noiseUsually not an emergency
Is it an emergency? Usually not an emergency. A new grinding, rattling or humming most often comes from a fan, motor, belt or loose panel. Stop using it and cut the power if the noise comes with a burning smell, smoke or sparks.
Washer smells like burningTreat it as urgent
Is it an emergency? Treat it as urgent. Turn it off and unplug it or switch off its breaker, and do not use it again until the cause is found. If you see smoke or flames, or smell gas, get everyone out and call 911.
Washer flashing an error codeUsually not an emergency
Is it an emergency? Usually not an emergency — the code is the appliance reporting a fault it detected. Note the code, then turn it off at the breaker for a minute and back on. If the code returns with a burning smell, smoke or a leak, leave it off and call a pro.
Related problems
Other appliances
Water heater repair
Dishwasher repair
Refrigerator repair
Microwave repair
Furnace repair
Dryer repair
Range repair
Oven repair
HVAC repair
All appliancesBy brand
Error codes
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What a property manager should do when a resident reports water coming through the ceiling: the first message, how urgent, who to send.
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