Furnace repair
Can be an emergency: see the read below
A furnace blowing cold air is most often the thermostat fan set to ON, a clogged filter or a dirty flame sensor. No heat in freezing weather is urgent; a gas smell or a carbon monoxide alarm means leave the building and call 911.
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Start with the problem
- Furnace blowing cold airThe most common cause is the thermostat fan set to ON instead of AUTO, which runs the blower even when the burners are off.
- Carbon monoxide detector beepingFour loud beeps, a pause, and four again is the alarm: carbon monoxide has been detected, so get everyone outside into fresh air and call 911.
Every furnace problem, by brand
Furnace leaking waterUsually urgent, and it can be an emergency
Is it an emergency? Usually urgent, and it can be an emergency. Turn off the water to it and switch off its breaker, then soak up standing water. If water is reaching outlets or cords, switch off the breaker before touching anything; water coming through a ceiling is an emergency.
Furnace not workingUsually not, but it can be
Is it an emergency? Usually not, but it can be. Because this can be an emergency, leave it off and get it checked; don't reset it or turn it back on. Stop and call a pro if it smells like burning, trips the breaker again, or runs on gas and you smell gas.
Furnace won’t startUsually not, but it can be
Is it an emergency? Usually not, but it can be. Because this can be an emergency, leave it off and get it checked; don't reset it or turn it back on. Stop and call a pro if it keeps tripping the breaker, smells like burning, or you smell gas.
Furnace making a loud noiseUsually not, but it can be
Is it an emergency? Usually not, but it can be. A new grinding, rattling or humming most often comes from a fan, motor, belt or loose panel. Stop using it and cut the power if the noise comes with a burning smell, smoke or sparks; if it runs on gas and you smell gas, leave and call the gas company or 911 from outside.
Furnace smells like burningTreat it as urgent
Is it an emergency? Treat it as urgent. Turn it off and switch off its breaker, and do not use it again until the cause is found. If you see smoke or flames, or smell gas, get everyone out and call 911.
Furnace flashing an error codeUsually not, but it can be
Is it an emergency? Usually not, but it can be — the code is the appliance reporting a fault it detected. Note the code. Because this can be an emergency, leave it off and get it checked; don't reset it or turn it back on. If the code returns with a burning smell, smoke or a leak, leave it off and call a pro.
Related problems
Other appliances
Water heater repair
Dishwasher repair
Refrigerator repair
Microwave repair
Washer repair
Dryer repair
Range repair
Oven repair
HVAC repair
All appliancesBy brand
Error codes
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What a property manager should do when a resident reports no heat: the first message, how urgent, who to send.

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