Usually urgent, not an emergency

Whirlpool Water Heater: Leaking Water

Most often a failing pressure-relief valve, a loose drain valve, or tank corrosion. Add a photo of your Whirlpool Water Heater in the box below: the Triage Profile says what it is, how urgent it is, and who to call.

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The top of a gas water heater: rust and debris around the flue connection and the water lines
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Gas water heater
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In the next five minutes

Safe first steps, before the call. Nothing here needs a tool.

  1. If you smell gas, a carbon monoxide alarm sounds, or anyone feels dizzy or sick: don’t touch any switch or plug, leave and get everyone out, then call 911 or the gas company from outside.

  2. If water is near an outlet or cord, don’t touch them. Either way, turn the water heater’s gas control knob to OFF if it’s gas, or switch off its breaker if it’s electric. Don’t stand in water to reach the breaker panel; if the panel is wet or you’d have to stand in water, leave it and call.

  3. Then close the cold water valve on the pipe into the top of the tank, and keep people away from hot water on the floor.

Everything else about this problem

Is it an emergency?

Is a Whirlpool water heater leaking water an emergency?

Usually urgent, not an emergency. Turn off the water to it and switch off its breaker, then soak up standing water. If water is reaching outlets or cords, switch off the breaker before touching anything; water coming through a ceiling is an emergency.

Symptoms & causes

Puddles around the base or visible drips from the tank or pipes are common indicators. Reduced hot water supply or rust stains on the heater's exterior may also signal a leak.

Tools & parts

You'll likely need a bucket, towels, adjustable wrench, and possibly a pipe wrench for connections. A flashlight and screwdriver set can also be helpful for inspection and minor adjustments.

Safety first

Always turn off the water supply and electricity or gas to the water heater before any inspection or repair. Wear protective gloves and eye protection, and be cautious of hot water when draining the tank.

When to call a pro

If the leak originates from the tank itself, it often indicates a major internal failure requiring professional replacement. For gas water heaters, any suspected gas leak or complex repairs should always be handled by a certified technician.

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What it is, how urgent, who to call

Add a photo of your Whirlpool Water Heater in the box at the top. The Triage Profile says what it is, how urgent it is, and who to call.

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