Snap a photo — see what it is, how urgent, who to call.
One photo of the problem. fixRAgent reads it and gives you a Triage Profile.
Triage a photo nowNo sign-up.
Treat it as urgent — deal with it today. If water is reaching outlets, cords or the floor near anything electrical, switch off the breaker before you touch anything, and shut off the water to the appliance.
Take the photo. We’ll tell you what it is.
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Managing this for someone else? Managers: set it up for your buildings →
Managing this for someone else? There is a version of this for whole portfolios.
Managers: set it up for your buildings →“Overflow error”
— Samsung US, Samsung washing machine information and error codes. Codes vary by model: check your washer’s own manual.
The same code can also show as: 0E, OC, 0C.
In plain words, OE is about water where it should not be — the machine has sensed a leak or an overfill and stopped.
Samsung gives one other leak code for this washer: LE (Water level or leakage error).
Next to OE in Samsung’s table: 5C (No drain error) and 6E2 (Jammed button error).
Safety: If water is reaching outlets, cords or the floor near anything electrical, switch off the breaker before you touch anything, and shut off the water to the appliance.
At least TODAY. fixRAgent treats this code as needing attention today. It points at water where it should not be, overheating, a combustion or ignition safety shutdown, food that may be warming, or a wiring problem. This is fixRAgent’s reading, not the manufacturer’s. A photo can raise it — water near wiring, scorch marks, a gas smell — but a code never lowers what the photo shows.
Appliance repair. Have the model and serial numbers from the label ready — a photo of the label works.
Check whether your model is under a safety recall on the U.S. Consumer Product Safety Commission’s site: cpsc.gov/Recalls. Your owner’s manual is on Samsung’s support site; search it with the model number from the label.