Snap a photo — see what it is, how urgent, who to call.
One photo of the problem. fixRAgent reads it and gives you a Triage Profile.
Triage a photo nowNo sign-up.
Usually not an emergency. If you see smoke or flames, or smell burning, turn it off at the breaker and keep the door closed. If a fire does not go out, get out and call 911.
Take the photo. We’ll tell you what it is.
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Managing this for someone else? Managers: set it up for your buildings →
Managing this for someone else? There is a version of this for whole portfolios.
Managers: set it up for your buildings →“Steam Sensor Short Error”
— Samsung Canada, Understanding the meaning of error codes on your Samsung microwave. Codes vary by model: check your microwave’s own manual. Samsung says this page covers microwaves sold in Canada; codes may differ elsewhere.
In plain words, E-72 is about a temperature sensor or its wiring — the control reads a value it does not trust, or a temperature outside its limits.
Samsung gives 11 other temperature sensor codes for this microwave: C-10 (Error with Gas/Easy/PH Sensor), C-20 (Error with Temperature Sensor), C-70 (Error with Steam Sensor), E-11 (Open Gas Sensor Error), E-12 (Short Gas Sensor Error).
Next to E-72 in Samsung’s table: E-71 (Steam Sensor Open Error) and E-83 (Communication Error).
Safety: If you see smoke or flames, or smell burning, turn it off at the breaker and keep the door closed. If a fire does not go out, get out and call 911.
At least THIS WEEK. fixRAgent treats this code as a this-week repair: the appliance has reported a fault, but the code alone does not point at a safety hazard. This is fixRAgent’s reading, not the manufacturer’s. A photo can raise it — water near wiring, scorch marks, a gas smell — but a code never lowers what the photo shows.
Appliance repair. Have the model and serial numbers from the label ready — a photo of the label works.
Check whether your model is under a safety recall on the U.S. Consumer Product Safety Commission’s site: cpsc.gov/Recalls. Your owner’s manual is on Samsung’s support site; search it with the model number from the label.