Snap to fixRAgent: one tap from your iPhone

Build one shortcut, once. Then a photo from the Share sheet, the Action Button, or a double tap on the back of your iPhone opens its Triage Profile: what it is, how urgent, who to call.

Pick one

Drawn to show where to tap. Your screen may look a little different.

No shortcut? Email the photo

Works on any phone, from any mail app. Attach one photo and send it to:

photo@intake.fixragent.com

In Photos: tap Share, tap Mail, and put that address in To. The Triage Profile comes back to you by email.

What the shortcut sends

One photo, made smaller on your phone first, to fixragent.com/api/shortcut-in. Nothing else: no contacts, no location, no account. The answer is the photo's Triage Profile page, which the shortcut opens in Safari. We store the photo; Google keeps prompt, response and photo for 55 days. Privacy.

Fire, gas, someone hurt: call 911 first. fixRAgent routes a repair job; it does not replace an emergency call.

If it did not work

The shortcut always opens a page. If it opened this one with a note at the top, the note says what happened. The usual fix is the step named there. A shortcut that asks “Allow Snap to fixRAgent to connect to fixragent.com?” the first time needs Always Allow.