Samsung refrigerator: error code PC ER
What it means, in Samsung’s own words, how urgent it is, and who to call.
Show us the fridge.
Snap a photo — see what it is, how urgent, who to call. One photo of the problem. fixRAgent reads it and gives you a Triage Profile.
Is PC ER on a Samsung refrigerator an emergency? Usually not an emergency. If it smells like burning, sparks, or trips the breaker, switch it off at the breaker and leave it off until it is checked.
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Everything about PC ER
What PC ER means
“Communication Error”
— Samsung US, Samsung refrigerator error codes. Codes vary by model: check your refrigerator’s own manual.
The same code can also show as: PC CH.
Where PC ER fits
In plain words, PC ER is about the electronic control or its keypad — a board, a connection between boards, or a stuck key.
Samsung gives one other control and display code for this refrigerator: 88 88 (Communication Fault).
Next to PC ER in Samsung’s table: 88 88 (Communication Fault) and AP (Access Point).
What to try first
- Switch off power, reconnect the wire harness above the door, then restore power.
Safety first
If it smells like burning, sparks, or trips the breaker, switch it off at the breaker and leave it off until it is checked.
How urgent is it?
At least THIS WEEK. fixRAgent treats this code as a this-week repair: the appliance has reported a fault, but the code alone does not point at a safety hazard. This is fixRAgent’s reading, not the manufacturer’s. A photo can raise it — water near wiring, scorch marks, a gas smell — but a code never lowers what the photo shows.
Who to call
Appliance repair. Have the model and serial numbers from the label ready — a photo of the label works.
Questions people ask
What does PC ER mean on a Samsung refrigerator?
Samsung’s own support material (Samsung refrigerator error codes) says: “Communication Error”
Is PC ER on a Samsung refrigerator an emergency?
Usually not an emergency. If it smells like burning, sparks, or trips the breaker, switch it off at the breaker and leave it off until it is checked.
Who do I call for PC ER?
Usually: Appliance repair. Switch off power, reconnect the wire harness above the door, then restore power.
Recalls and manuals
Check whether your model is under a safety recall on the U.S. Consumer Product Safety Commission’s site: cpsc.gov/Recalls. Your owner’s manual is on Samsung’s support site; search it with the model number from the label.
Related codes

Not sure it is the code?
Snap a photo of the display and the model label. The Triage Profile says what it is, how urgent it is, and who to call.