Photo Maintenance Requests for Property Management

fixRAgentAbout ten seconds later
TODAY
Dishwasher leaking
Call an appliance technician
Tell the resident“Please stop the water: turn off the small valve under the kitchen sink that feeds the dishwasher. I'm choosing who to send and will tell you when they're on the way.”

Residents scan the sticker and snap a photo. In about ten seconds, you know how urgent it is, who to call, and what to tell them.

Drop a photoor tap to take one
This morning · 12 Elm St
  • Gas smell by the stoveUnit 3B · Gas utility, now
    EMERGENCY
  • Your photo lands heresorted with the rest
  • Water heater leakingUnit 1A · Plumber
    TODAY
  • Smoke alarm chirpingUnit 4A · Handyman
    THIS WEEK
  • Cabinet hinge looseUnit 1B · Handyman
    WHENEVER

Set up in an afternoon.

Paste your unit list. Print the stickers. Keep the list on your phone.

A sheet of fixRAgent stickers coming out of a printer
1 · Paste your units2 · Print the stickers3 · Open your list
Paste your unit list
Straight from Excel or Sheets. Make, model and year are optional.
PROPERTYUNITTYPEMAKEMODELYEAR
14 Maple St2Bwater heaterBradford WhiteRE340T62022
14 Maple St2ArefrigeratorWhirlpoolWRS3152023
14 Maple St3Awashing machineSamsungWA45T2024
Linden Ct4CdishwasherBoschSHX3AR2021
Linden Ct1BHVACCarrier24ABB32020
Your sticker pack
One per piece of equipment. Prints from your phone.
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 2B · water heater
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 2A · refrigerator
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 3A · washing machine
6 stickers in this pack · one per piece of equipment
Print two on magnet sheet for the fridge doors
What needs you right now
P1 Water heater · 2B
P3 Fridge · 2A
NEW · FROM YOUR LISTLinden Ct · 4C · dishwasherSticker printed · reports land here
Keep the queue on your phone
One tap opens what needs you right now. No app store.
Add to home screen

Keep fixRAgent on your phone like an app: on iPhone, tap Share, then Add to Home Screen. On Android, tap Install app (or Add to Home screen) in the browser menu.

First ten managers: 90 days free.

Set up in an afternoon.

Paste your unit list. Print the stickers. Keep the list on your phone.

A sheet of fixRAgent stickers coming out of a printer
1 · Paste your units2 · Print the stickers3 · Open your list
Paste your unit list
Straight from Excel or Sheets. Make, model and year are optional.
PROPERTYUNITTYPEMAKE
14 Maple St2Bwater heaterBradford White
14 Maple St2ArefrigeratorWhirlpool
14 Maple St3Awashing machineSamsung
Linden Ct4CdishwasherBosch
Linden Ct1BHVACCarrier
Your sticker pack
One per piece of equipment. Prints from your phone.
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 2B · water heater
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 2A · refrigerator
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 3A · washing machine
6 stickers in this pack · one per piece of equipment
Print two on magnet sheet for the fridge doors
What needs you right now
P1 Water heater · 2B
P3 Fridge · 2A
NEW · FROM YOUR LISTLinden Ct · 4C · dishwasherSticker printed · reports land here
Keep the queue on your phone
One tap opens what needs you right now. No app store.
Add to home screen

Keep fixRAgent on your phone like an app: on iPhone, tap Share, then Add to Home Screen. On Android, tap Install app (or Add to Home screen) in the browser menu.

First ten managers: 90 days free.

From photo to closed.

One answer, all the way through. Nobody retypes it.

A fixRAgent sticker on the dishwasher, water on the floor below it
the sticker on the dishwasher
fixRAgent
Something wrong? Scan to report it.
14 Maple St · Unit 2B · Dishwasher
Equipment on record for this unit: dishwasher
The resident's photo
“Water all over the floor under the dishwasher”
Request received. Reference FX-2B41C7. Rescan the sticker any time for status.
What needs you right now
One queue. Ranked by severity — worst first, nothing hiding.
P1TRIAGEDDISPATCHEDFX-2B41C7
14 Maple St · Unit 2B · Dishwasher
“Water all over the floor under the dishwasher” · Dishwasher · Today · Appliance Technician
REPORTED SEP 30 · INSTALLED 2022
DispatchDone → closeHistory
P3TRIAGED
Linden Ct · Unit 4C · Whirlpool WRF535
“Water dripping”
To the resident · just now
Maintenance request FX-2B41C7: dispatched
Your maintenance request has been passed on: your property manager is arranging for someone to come out.
To see live status any time, rescan the sticker on the equipment.
— fixRAgent, on behalf of your property manager
The job photo, boxed by the engine
water on the floor
FX-2B41C7 · DISPATCHED
Dishwasher · Unit 2B
On record for Unit 2B
TODAYAppliance Technician
WHAT THE CREW WALKS INTO
Continuous active water leak pooling onto the floor from beneath the dishwasher.
Close ticket FX-2B41C7
Confirm the finding or correct it — this is what trains the system.
Parts used · e.g. inlet hose
Hours · 0.5
✓ Finding confirmed — close
Save correction & close
✓ Closed. Resident told it's fixed.
Service history — Unit 2B dishwasher
CLOSED Sep 30 · water under the dishwasher
CLOSED Mar 12 · checked, no fault
CLOSED 2025 · installed
The resident reports itThe manager dispatches · resident emailedThe crew walks in knowingClosed in two taps · history kept

From photo to closed.

One answer, all the way through. Nobody retypes it.

fixRAgent
Something wrong? Scan to report it.
14 Maple St · Unit 2B · Dishwasher
Equipment on record for this unit: dishwasher
The resident's photo
“Water all over the floor under the dishwasher”
Request received. Reference FX-2B41C7. Rescan the sticker any time for status.
What needs you right now
One queue. Ranked by severity — worst first, nothing hiding.
P1TRIAGEDDISPATCHEDFX-2B41C7
14 Maple St · Unit 2B · Dishwasher
“Water all over the floor under the dishwasher” · Dishwasher · Today · Appliance Technician
DispatchDone → close
P3TRIAGED
Linden Ct · Unit 4C · Whirlpool WRF535
“Water dripping”
To the resident · just now
Maintenance request FX-2B41C7: dispatched
Your maintenance request has been passed on: your property manager is arranging for someone to come out.
To see live status any time, rescan the sticker on the equipment.
— fixRAgent, on behalf of your property manager
The job photo, boxed by the engine
water on the floor
FX-2B41C7 · DISPATCHED
Dishwasher · Unit 2B
On record for Unit 2B
TODAYAppliance Technician
WHAT THE CREW WALKS INTO
Continuous active water leak pooling onto the floor from beneath the dishwasher.
Close ticket FX-2B41C7
Confirm the finding or correct it — this is what trains the system.
Parts used · e.g. inlet hose
Hours · 0.5
✓ Finding confirmed — close
Save correction & close
✓ Closed. Resident told it's fixed.
Service history — Unit 2B dishwasher
CLOSED Sep 30 · water under the dishwasher
CLOSED Mar 12 · checked, no fault
CLOSED 2025 · installed
The resident reports itThe manager dispatches · resident emailedThe crew walks in knowingClosed in two taps · history kept

Every maintenance team has heard these. Here is what changes.

“The ticket's wrong.”
Now it's read from the photo, not guessed from the resident's words.
What the ticket said“Leak in the kitchen” · Plumber?
The resident's photo of the dishwasher
Read from the photoDishwasher · Unit 2BTODAYAppliance technician
“Nobody closes it out.”
Two taps. And their correction makes the next read better.
FX-2B41C7 · Dishwasher · Unit 2B
Finding confirmed, close it
Closed. The resident is told it's fixed.
Their correction trains the next read.

Every maintenance team has heard these. Here is what changes.

“The ticket's wrong.”
Now it's read from the photo, not guessed from the resident's words.
What the ticket said“Leak in the kitchen” · Plumber?
The resident's photo of the dishwasher
Read from the photoDishwasher · Unit 2BTODAYAppliance technician
“Nobody closes it out.”
Two taps. And their correction makes the next read better.
FX-2B41C7 · Dishwasher · Unit 2B
Finding confirmed, close it
Closed. The resident is told it's fixed.
Their correction trains the next read.

Emergencies find you.

Even at 11 at night. Everything else waits in your queue.

Wednesday, September 30
11:04
Email · fixRAgentnow
EMERGENCY · 14 Maple St, Unit 2B
Electrical outlet, scorch marks at the plug slots. Electrician. Tap to dispatch.
fixRAgent
What needs you right now
P1TRIAGEDDISPATCHED
14 Maple St · Unit 2B
Electrical outlet · Emergency · Electrician
DispatchDone → close
Resident emailed. “Your property manager is arranging for someone to come out.”
P3 Fridge · 2A · waits till morning
YOUR NEXT STEP · IN THE MORNINGSend the appliance tech to 2AThe words for the fridge are already written. Close 2B in two taps when the electrician is done.
It lands on your lock screen.
Only emergencies. What it is, where, and who to send.
One tap to dispatch.
From bed. No calls to piece together what happened.
The resident is told. You go back to sleep.
The fridge in 2A waits in the queue till morning.
Emergencies are emailed to you right away.

Emergencies find you.

Even at 11 at night. Everything else waits in your queue.

Wednesday, September 30
11:04
Email · fixRAgentnow
EMERGENCY · 14 Maple St, Unit 2B
Electrical outlet, scorch marks at the plug slots. Electrician. Tap to dispatch.
fixRAgent
What needs you right now
P1TRIAGEDDISPATCHED
14 Maple St · Unit 2B
Electrical outlet · Emergency · Electrician
DispatchDone → close
Resident emailed. “Your property manager is arranging for someone to come out.”
P3 Fridge · 2A · waits till morning
YOUR NEXT STEP · IN THE MORNINGSend the appliance tech to 2AThe words for the fridge are already written. Close 2B in two taps when the electrician is done.
It lands on your lock screen.
Only emergencies. What it is, where, and who to send.
One tap to dispatch.
From bed. No calls to piece together what happened.
The resident is told. You go back to sleep.
The fridge in 2A waits in the queue till morning.
Emergencies are emailed to you right away.

One gets you up at night. The rest wait for morning, already sorted.

A gas stove in a dark kitchen with a faint haze above a burnerEMERGENCY
Gas smell by the stove
Call the gas company
A water heater with copper pipes and water pooling at its baseTODAY
Water heater leaking
Call a plumber
A ceiling smoke alarm with blue rings around itTHIS WEEK
Smoke alarm chirping
Send a handyman
A kitchen cabinet door hanging from a loose hingeWHENEVER
Cabinet hinge loose
Send a handyman

The words, already written.

One for the resident. One for whoever goes. Also in Spanish.

Dishwasher, water on the floorTODAYAppliance technician
To the resident · by text
2B
Resident · Unit 2BText message
Water all over the floor under the dishwasherThe resident's photo
I've had the photo looked at and I'm treating this as urgent. Please stop the water: turn off the small valve under the kitchen sink that feeds the dishwasher. I'm choosing who to send and will tell you when they're on the way.
Written for you. One tap to send.
For the one fixing it · crew link
Crew link · no login
The job photowater on the floor
TODAYAppliance technician
Dishwasher · 14 Maple St · Unit 2B

Treat this one as a same-day job. Water is leaking from under the dishwasher and pooling on the floor. Shut off the supply first.

Opens on any phone.

Watch it read.

What it is, how urgent, and who to call.

Watch it read.

What it is, how urgent, and who to call.

Try it right here.

Pick a resident's photo. No sign-up, nothing to upload.

Tap a photo

AC unit photorust on the grille
Triage ProfileRead 3 times · all agree
What it is
Outdoor AC unit
How urgent
THIS WEEK
Which trade
HVAC Technician
Heavy rust on the grille, fan housing and cabinet.
No danger seen in the photo.
Say this to your resident now
“I’ve had the photo looked at. Your outdoor AC unit needs an HVAC technician, and I’ll get one out to you this week and tell you the day.”

Real reads by the engine.

Plugs into what you already run.

The same answer lands wherever your team works. Nobody retypes it.

Moving on its own · tap one to stop on it
YOUR PROPERTY-MANAGEMENT SOFTWARE · WORK ORDER
AC not cooling · 14 Maple St, Unit 2B
TitleAC not cooling · untouched
Vendor— · untouched
PriorityNormal · untouched
StatusNew · untouched
fixRAgent triage
UrgencyTHIS WEEK
TradeHVAC Technician
Safety flagNo
Agreement3 of 3 reads
Triage Profilefixragent.com/c/…
NoteHeavy rust on the grille, fan housing and cabinet.
Your work orders, filled in.
A work order comes in with a photo. The answer comes back ready for its fields. You make the key, you can delete it.
We never change a title, vendor, priority or status.
YOUR HELP DESK · TICKET
Resident · Unit 2B · 11:02 PM
“The AC isn’t cooling and the outside unit is all rusty”
Outdoor AC unit
RA
Internal note · fixRAgent · 11:02 PM
Outdoor AC unit · THIS WEEK · HVAC Technician
Heavy rust on the grille, fan housing and cabinet.
Triage Profile →
Your help desk, set up with you.
A new ticket in. The answer back as a note, before anyone opens it.
Set up with you on a founding pilot. Ask us.
$ curl -X POST fixragent.com/api/triage \ -H "x-triage-key: $KEY" -F photo=@2b.jpg 200 OK { "asset_type": "Outdoor HVAC Condenser", "fault_detected": true, "tier": "THIS WEEK", "trade_required": "HVAC Technician", "safety_hazard": false, "agreement": { "n": 3, "k": 3 }, … 20 core fields, the same shape every time }
Your own software.
One call. One fixed answer. Map the fields to your work order and you're done.
JavaScriptPythonOpenAPIPostman
Free key, 60 reads a day. Your key is emailed the moment you ask.
maplestreetrentals.com/repairs
Maple Street Rentals
Something broken? Send us a photo.
Outdoor AC unit
Outdoor AC unit · THIS WEEK · HVAC Technician
Triaged by fixRAgent
<script src="https://fixragent.com/embed.js" data-source="maple-street" data-role="landlord" async></script>
Your own website.
Paste one line. Residents drop a photo on your page and get the answer there.
Works in Wix, Squarespace and WordPress. Your site stays cookie-free.
My resident just sent this. How bad is it? Outdoor AC unit
Used fixRAgent · assess_property_photo
It's an outdoor AC unit with heavy rust on the grille and housing. fixRAgent rates it this week and says call an HVAC technician. Here's what to tell your resident: “I've had the photo looked at. I'll book an HVAC technician to come out this week and tell you the day once it's set…”
Inside your AI assistant.
Add fixRAgent to Claude, ChatGPT or Gemini. Ask in plain words, get the same answer.
Works without a key for a few tries. A free key lifts the limit.
YOUR PROPERTY-MANAGEMENT SOFTWARE · WORK ORDER
AC not cooling · 14 Maple St, Unit 2B
TitleAC not cooling · untouched
Vendor— · untouched
PriorityNormal · untouched
StatusNew · untouched
fixRAgent triage
UrgencyTHIS WEEK
TradeHVAC Technician
Safety flagNo
Agreement3 of 3 reads
Triage Profilefixragent.com/c/…
NoteHeavy rust on the grille, fan housing and cabinet.
Your work orders, filled in.
A work order comes in with a photo. The answer comes back ready for its fields. You make the key, you can delete it.
We never change a title, vendor, priority or status.
YOUR HELP DESK · TICKET
Resident · Unit 2B · 11:02 PM
“The AC isn’t cooling and the outside unit is all rusty”
Outdoor AC unit
RA
Internal note · fixRAgent · 11:02 PM
Outdoor AC unit · THIS WEEK · HVAC Technician
Heavy rust on the grille, fan housing and cabinet.
Triage Profile →
Your help desk, set up with you.
A new ticket in. The answer back as a note, before anyone opens it.
Set up with you on a founding pilot. Ask us.
$ curl -X POST fixragent.com/api/triage \ -H "x-triage-key: $KEY" \ -F photo=@2b.jpg 200 OK { "asset_type": "Outdoor HVAC Condenser", "fault_detected": true, "tier": "THIS WEEK", "trade_required": "HVAC Technician", "safety_hazard": false, "agreement": { "n": 3, "k": 3 }, … 20 core fields, the same shape }
Your own software.
One call. One fixed answer. Map the fields to your work order and you're done.
JavaScriptPythonOpenAPIPostman
Free key, 60 reads a day. Your key is emailed the moment you ask.
maplestreetrentals.com/repairs
Maple Street Rentals
Something broken? Send us a photo.
Outdoor AC unit
Outdoor AC unit · THIS WEEK · HVAC Technician
Triaged by fixRAgent
<script src="https://fixragent.com/embed.js" data-source="maple-street" data-role="landlord" async></script>
Your own website.
Paste one line. Residents drop a photo on your page and get the answer there.
Works in Wix, Squarespace and WordPress. Your site stays cookie-free.
My resident just sent this. How bad is it? Outdoor AC unit
Used fixRAgent · assess_property_photo
It's an outdoor AC unit with heavy rust on the grille and housing. fixRAgent rates it this week and says call an HVAC technician. Here's what to tell your resident: “I've had the photo looked at. I'll book an HVAC technician to come out this week and tell you the day once it's set…”
Inside your AI assistant.
Add fixRAgent to Claude, ChatGPT or Gemini. Ask in plain words, get the same answer.
Works without a key for a few tries. A free key lifts the limit.

One photo in. Everyone told.

Where the answer goes, the moment the resident sends it.

One photo rising through four lit glass layers
A sticker scanthe resident, on the spot
Your websiteone line of code
Your softwareYour PM software · API
Your queueworst first, on your phone
The resident's emailtold right away
The crew's linkno login, the words to say
Your work orderready for its own fields
The equipment historyevery visit, per unit
fixRAgent
① Strips the photo's hidden details② Reads it three times③ One fixed answer, the same shape
what it is · how urgent · who to call
A sticker scanthe resident, on the spot
Your websiteone line of code
Your softwareYour PM software · API
fixRAgent
① Strips the photo's hidden details② Reads it three times③ One fixed answer, the same shape
what it is · how urgent · who to call
Your queueworst first, on your phone
The resident's emailtold right away
The crew's linkno login, the words to say
Your work orderready for its own fields
The equipment historyevery visit, per unit

Every building. One screen.

For teams with hundreds of doors. Condition rolls up, unit to portfolio.

A scale-model rental house with green-lit windows
fixRAgent PortfolioDispatchHistory
PROPERTIES
8
193 pieces of equipment on record
JOBS READY TO SEND
100
a fault, a trade, a scope
POWER OFF FIRST
55
isolate before contact
NOT SEEN IN A YEAR
13
since anyone looked
Marchant Row16 open
Ridgeline Apartments11 open
Halstead Commons14 open
Verano at Kessler12 open
Bellworth Flats19 open
Cortland Yards17 open
Halstead Commons · Building North
3 need a crew · 3.5 h
HVAC 1Plumbing 2
EMERGENCY
Water heater
TODAY
Roof edge
TODAY
Toilet flange
THIS WEEK
Siding
THIS WEEK
Exterior panel
TODAY
Faucet
THIS WEEK
Drain line
EMERGENCY
Wiring

Every building. One screen.

For teams with hundreds of doors. Condition rolls up, unit to portfolio.

A scale-model rental house with green-lit windows
fixRAgent PortfolioDispatchHistory
PROPERTIES
8
193 pieces of equipment on record
JOBS READY TO SEND
100
a fault, a trade, a scope
POWER OFF FIRST
55
isolate before contact
NOT SEEN IN A YEAR
13
since anyone looked
Marchant Row16 open
Ridgeline Apartments11 open
Halstead Commons14 open
Verano at Kessler12 open
Halstead Commons · Building North
3 need a crew · 3.5 h
HVAC 1Plumbing 2
EMERGENCY
Water heater
TODAY
Roof edge
TODAY
Toilet flange
THIS WEEK
Siding
THIS WEEK
Exterior panel
TODAY
Faucet
THIS WEEK
Drain line
EMERGENCY
Wiring
Russ and Ali
Two people. Their initials are in the name.
fixRAgent is Russ and Ali. We fixed our own buildings for years.
A founder reads every message and replies within one business day. Both of us are on every call.
Book 20 minutes with both of us
Russ and Ali
Two people. Their initials are in the name.
fixRAgent is Russ and Ali. We fixed our own buildings for years.
A founder reads every message and replies within one business day. Both of us are on every call.
Book 20 minutes with both of us
Real maintenance photos, from buildings we own.
Maintenance photos from buildings AR Logic owns
Real maintenance photos, from buildings we own.
Maintenance photos from buildings AR Logic owns
fixRAgent

From the photo to closed.

One photo in. Everyone told. Closed in two taps.

Get started Triage a photo now

On a computer?
Point your phone here.

Stuck, or something on the Triage Profile looks wrong? Write to support@fixragent.com. A founder reads every message and replies within one business day.

AR Logic LLC · built by owners who ran their own buildings