Buildium · self-serve connection

Connect your Buildium. See what we read before you turn anything on.

Five small steps, one at a time. You make a key, we show you what it can read and exactly what we would write, and the final call is yours.

  1. 01 Key
  2. 02 Paste
  3. 03 Read
  4. 04 Write
  5. 05 Turn on
Sandbox key mode · keys can be checked, not connected

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Before you start

Sign in to fixRAgent

Type the address you set your portfolio up with. We email you a link that signs you in and brings you straight back here — there is no password.

No account yet? Set up your portfolio first.

One thing first

This account has no portfolio yet.

A connection belongs to a portfolio, so that comes first.

Set up your portfolio first
Which portfolio

Choose the portfolio to connect.

Step 01 of 05

Make a key for fixRAgent.

Make the key in Buildium, then tick these seven permissions. Each line says why we need it, and nothing else is asked for.

    Step 02 of 05

    Paste the key. We check it, you watch.

    Checking only reads. Nothing is written to your Buildium unless you turn it on in step 05.

    Step 03 of 05

    Here is what we can read.

    Step 04 of 05

    Here is what we will write.

    Eight fields in one group on each work order, exactly as below. The values are an example of one Triage Profile.

    fixRAgent triage example values
    fixRAgent diagnosis ID
    the Triage Profile's ID
    fixRAgent trade
    Plumber
    fixRAgent Triage Profile link
    left empty for now — the whole Triage Profile is in the note
    fixRAgent safety hazard
    fixRAgent urgency
    Today Emergency / Today / This week / Whenever
    fixRAgent resident told
    A plumber is booked for today. Please keep towels under the sink until then.
    fixRAgent agreement
    3 of 3 reads agree
    fixRAgent note
    fixRAgent read the photo on this work order. WHAT IT IS: Kitchen sink shutoff valve — slow drip at the compression nut. HOW SOON: Today WHO TO CALL: Plumber SAY THIS TO YOUR RESIDENT: A plumber is booked for today. Please keep towels under the sink until then. AGREEMENT: 3 of 3 reads agree THE TRIAGE PROFILE: the whole of it is in this note This note was written once and is not changed by fixRAgent afterwards. fixRAgent writes only into its own 'fixRAgent triage' fields on your work orders, and what it writes there cannot be deleted through Buildium's API. It never changes a status, a vendor, a bill or a note.

    fixRAgent writes only into its own 'fixRAgent triage' fields on your work orders, and what it writes there cannot be deleted through Buildium's API. It never changes a status, a vendor, a bill or a note.

    Work orders created before you turn this on are never read for a Triage Profile. While connected we also read, for work orders that carry our Triage Profile: their status history, the resident’s request text, the vendor and its trade, and any bill linked to them. We never store a resident’s name or contact details.

    Step 05 of 05

    Turn it on when you are ready.

    Delete the key in Buildium and everything stops.

    Your key checked out

    You are next in line.

    Connected

    Turned on.

    1. A resident's photo arrives on a new work order in your Buildium.
    2. fixRAgent reads it and writes the Triage Profile into your fixRAgent triage fields.
    3. Your staff open the work order and see your Triage Profile there. The final call is yours.

    Delete the key in Buildium and everything stops.

    Turned off

    fixRAgent is off for this portfolio.

    To remove our access completely, also delete the fixRAgent key in Buildium.

    Turn off fixRAgent for this portfolio?

    We stop reading new work orders. The fixRAgent fields already written stay on your work orders. To remove our access completely, also delete the key in Buildium.