FOUNDING TENFirst ten property managers: 90 days free. Then your rate is locked for 12 months.Claim a spot ›
Dispatch now emails your tenant for you ›

Maintenance triage from one photo.

From the tenant's photo to a closed work order.

Get started Try this one
A fixRAgent sticker on a gas water heater, water pooling at its base
tenant scans this
water at base
WHAT IT IS
Gas water heater
HOW URGENT
Emergency
WHO TO CALL
Plumber

From photo to closed.

One answer, all the way through. Nobody retypes it.

A fixRAgent sticker on the dishwasher, water on the floor below it
the sticker on the dishwasher
fixRAgent
Something wrong? Scan to report it.
14 Maple St · Unit 2B · Dishwasher
Equipment on record for this unit: dishwasher
The tenant's photo
“Water all over the floor under the dishwasher”
Request received. Reference FX-2B41C7. Rescan the sticker any time for status.
What needs you right now
One queue. Ranked by severity — worst first, nothing hiding.
P1TRIAGEDDISPATCHEDFX-2B41C7
14 Maple St · Unit 2B · Dishwasher
“Water all over the floor under the dishwasher” · Dishwasher · Emergency · Appliance Technician
REPORTED SEP 30 · INSTALLED 2022
DispatchDone → closeHistory
P3TRIAGED
Linden Ct · Unit 4C · Whirlpool WRF535
“Water dripping”
To the tenant · just now
Maintenance request FX-2B41C7: dispatched
Your maintenance request has been scheduled — a technician is being sent.
To see live status any time, rescan the sticker on the equipment.
— fixRAgent, on behalf of your property manager
The job photo, boxed by the engine
water on the floor
FX-2B41C7 · DISPATCHED
Dishwasher · Unit 2B
On record for Unit 2B
EMERGENCYAppliance Technician
WHAT THE CREW WALKS INTO
Continuous active water leak pooling onto the floor from beneath the dishwasher.
Close ticket FX-2B41C7
Confirm the finding or correct it — this is what trains the system.
Parts used · e.g. inlet hose
Hours · 0.5
✓ Finding confirmed — close
Save correction & close
✓ Closed. Tenant told it's fixed.
Service history — Unit 2B dishwasher
CLOSED Sep 30 · water under the dishwasher
CLOSED Mar 12 · checked, no fault
CLOSED 2025 · installed
The tenant reports itThe manager dispatches · tenant emailedThe crew walks in knowingClosed in two taps · history kept
Your real screens and wording, with a made-up unit. The photo read is real.
“The ticket's wrong.”
Now it's read from the photo, not guessed from the tenant's words.
“Nobody closes it out.”
Two taps. And their correction makes the next read better.

Emergencies find you.

Even at 11 at night. Everything else waits in your queue.

Wednesday, September 30
11:04
Email · fixRAgentnow
EMERGENCY · 14 Maple St, Unit 2B
Electrical outlet, scorch marks at the plug slots. Electrician. Tap to dispatch.
fixRAgent
What needs you right now
P1TRIAGEDDISPATCHED
14 Maple St · Unit 2B
Electrical outlet · Emergency · Electrician
DispatchDone → close
Tenant emailed. “A technician is being sent.”
P3 Fridge · 2A · waits till morning
It lands on your lock screen.
Only emergencies. What it is, where, and who to send.
One tap to dispatch.
From bed. No calls to piece together what happened.
The tenant is told. You go back to sleep.
The fridge in 2A waits in the queue till morning.
Made-up unit. The emergency email to you is in testing.

Try it right here.

Pick a tenant's photo. No sign-up, nothing to upload.

Tenant photo: gas water heater with water pooling at its base
water at base
reading the photo · 3 times
TRIAGE PROFILE
WHAT IT IS
Gas water heater
In the photo: gas water heater with a large puddle of water surrounding its base
URGENCY
EMERGENCY
WHICH TRADE
Plumber
Active water pooling near gas appliance controls and flooring.
SAY THIS TO YOUR TENANT NOW
“I've had the photo looked at and I'm treating this as an emergency. Please keep away from the gas water heater and don't touch it. I'm getting a plumber out to you now, today, out of hours if that's what it takes.”
Read three times. Same answer three times.
Tenant photo: toilet overflowing, water on the seat and across the floor
water on the seat
water on the floor
reading the photo · 3 times
TRIAGE PROFILE
WHAT IT IS
Toilet
In the photo: the toilet is overflowing, with water pooling on the seat and covering the tiled floor around the base
URGENCY
TODAY
WHICH TRADE
Plumber
No danger seen in the photo.
SAY THIS TO YOUR TENANT NOW
“I've had the photo looked at. It isn't a danger this minute, but it can't sit. I'm getting a plumber to you today, or first thing tomorrow morning at the latest. Please leave the toilet alone until they've been.”
Read three times. Same answer three times.
Tenant photo: breaker panel with burn marks
burn marks
reading the photo · 3 times
TRIAGE PROFILE
WHAT IT IS
Electrical breaker panel
In the photo: breaker panel with burn marks around one breaker
URGENCY
EMERGENCY
WHICH TRADE
Electrician
Possible arcing. Fire risk.
SAY THIS TO YOUR TENANT NOW
“I've had the photo looked at and I'm treating this as an emergency. Please keep away from the breaker panel and don't touch it. I'm getting an electrician out to you now, today, out of hours if that's what it takes.”
Read three times. Same answer three times.
Real reads by the engine, run on 30 September and 1 October. On the live page, drop in your own.
Drop your own photo

Watch it read.

What it is, how urgent, and who to call.

Plugs into what you already run.

The same answer lands wherever your team works. Nobody retypes it.

Your PM software Your help desk Your own software Your website Claude · ChatGPT · Gemini
YOUR PROPERTY-MANAGEMENT SOFTWARE · WORK ORDER
AC not cooling · 14 Maple St, Unit 2B
TitleAC not cooling · untouched
Vendor— · untouched
PriorityNormal · untouched
StatusNew · untouched
fixRAgent triage
UrgencyTHIS WEEK
TradeHVAC Technician
Safety flagNo
Agreement3 of 3 reads
Triage Profilefixragent.com/c/…
NoteHeavy rust on the grille, fan housing and cabinet.
Your work orders, filled in.
A work order comes in with a photo. The answer is written into its own fields. You make the key, you can delete it.
We never change a title, vendor, priority or status.
Example work order. The reading is real: this photo, our engine, 1 Oct.
YOUR HELP DESK · TICKET
Tenant · Unit 2B · 11:02 PM
“The AC isn’t cooling and the outside unit is all rusty”
Outdoor AC unit
RA
Internal note · fixRAgent · 11:02 PM
Outdoor AC unit · THIS WEEK · HVAC Technician
Heavy rust on the grille, fan housing and cabinet.
Triage Profile →
Your help desk, set up with you.
A new ticket in. The answer back as a note, before anyone opens it.
Set up with you on a founding pilot. Ask us.
$ curl -X POST fixragent.com/api/triage \ -H "x-triage-key: $KEY" -F photo=@2b.jpg 200 OK { "asset_type": "Outdoor HVAC Condenser", "fault_detected": true, "tier": "THIS WEEK", "trade_required": "HVAC Technician", "safety_hazard": false, "agreement": { "n": 3, "k": 3 }, … 20 core fields, the same shape every time }
Your own software.
One call. One fixed answer. Map the fields to your work order and you're done.
JavaScriptPythonOpenAPIPostman
Free key, 60 reads a day. A person reads every key request.
maplestreetrentals.com/repairs
Maple Street Rentals
Something broken? Send us a photo.
Outdoor AC unit
Outdoor AC unit · THIS WEEK · HVAC Technician
Triaged by fixRAgent
<script src="https://fixragent.com/embed.js" data-source="maple-street" data-role="landlord" async></script>
Your own website.
Paste one line. Tenants drop a photo on your page and get the answer there.
Works in Wix, Squarespace and WordPress. Your site stays cookie-free.
My tenant just sent this. How bad is it? Outdoor AC unit
Used fixRAgent · assess_property_photo
It's an outdoor AC unit with heavy rust on the grille and housing. fixRAgent rates it this week and says call an HVAC technician. Here's what to tell your tenant: “I've had the photo looked at. I'm booking an HVAC technician to come out this week…”
Inside your AI assistant.
Add fixRAgent to Claude, ChatGPT or Gemini. Ask in plain words, get the same answer.
Works without a key for a few tries. A free key lifts the limit.
Ask for an API keyRead the docs

One photo in. Everyone told.

Where the answer goes, the moment the tenant sends it.

A sticker scan
the tenant, on the spot
Your website
one line of code
Your software
Your PM software · API
Your queue
worst first, on your phone
The tenant's email
told right away
The crew's link
no login, the words to say
Your work order
written into its own fields
The machine history
every visit, per unit
fixRAgent
① Strips the photo's hidden details② Reads it three times③ One fixed answer, the same shape
what it is · how urgent · who to call

Set up in an afternoon.

Paste your unit list. Print the stickers. Keep the list on your phone.

1 · Paste your units2 · Print the stickers3 · Open your list
Paste your unit list
Straight from Excel or Sheets. Make, model and year are optional.
PROPERTYUNITTYPEMAKEMODELYEAR
14 Maple St2Bwater heaterBradford WhiteRE340T62022
14 Maple St2ArefrigeratorWhirlpoolWRS3152023
14 Maple St3Awashing machineSamsungWA45T2024
Linden Ct4CdishwasherBoschSHX3AR2021
Linden Ct1BHVACCarrier24ABB32020
Your sticker pack
One per machine. Prints from your phone.
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 2B · water heater
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 2A · refrigerator
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 3A · washing machine
6 stickers in this pack · one per machine
What needs you right now
P1 Water heater · 2B
P3 Fridge · 2A
Keep the queue on your phone
One tap opens what needs you right now. No app store.
Add to home screen
Your real setup screens, with made-up addresses. Free for 1 building, up to 10 doors.

The words, already written.

One for the tenant. One for whoever goes. Also in Spanish.

To the tenantFor the one fixing it
I've had the photo looked at and I'm treating this as an emergency. If you can, turn off the water under the sink and put towels down. I'm getting an appliance technician out to you now.
Treat this one as an emergency. Water is leaking from under the dishwasher and pooling on the floor. Shut off the supply first. This is a job for an appliance technician, and it goes now, today.

Every building. One screen.

For teams with hundreds of doors. Condition rolls up, unit to portfolio.

fixRAgent PortfolioDispatchHistory EXAMPLE · SAMPLE DATA
PROPERTIES
8
193 machines on record
JOBS READY TO SEND
100
a fault, a trade, a scope
POWER OFF FIRST
55
isolate before contact
NOT SEEN IN A YEAR
13
since anyone looked
Marchant Row16 open
Ridgeline Apartments11 open
Halstead Commons14 open
Verano at Kessler12 open
Bellworth Flats19 open
Cortland Yards17 open
Halstead Commons · Building North
3 need a crew · 3.5 h
HVAC 1Plumbing 2
EMERGENCY
Water heater
TODAY
Roof edge
TODAY
Toilet flange
THIS WEEK
Siding
THIS WEEK
Exterior panel
TODAY
Faucet
THIS WEEK
Drain line
EMERGENCY
Wiring
Book 20 minutes with both foundersWhat your IT team asks

Three ways to start.

Start free today, or bring your whole portfolio. See pricing ›

Start free
One building, up to 10 doors.
1Paste your unit list
2Print your stickers
3Open your queue on your phone
Get started
Founding pilot
First ten property managers: 90 days free. Then from $1.50 a door a month.
120 minutes with both founders
2Your own work orders on screen
3We set it up with you
Claim a founding spot
Inside your software
Your PM software, or your own code.
1Ask for a key with your email
2A person reads it and sends the key
360 reads a day to start
Ask for a key
Russ and Ali
HUMANS
Two people. Their initials are in the name.
fixRAgent is Russ and Ali. We fixed our own buildings for years.
A founder reads every message and replies within one business day. Both of us are on every call.
Book 20 minutes with both of us
Real maintenance photos, from buildings we own.
Maintenance photos from buildings AR Logic owns

From the photo to closed.

Get startedTriage a photo now
On a computer?
Point your phone here.
FOUNDING TENFirst ten property managers: 90 days free. Claim a spot ›
How it worksIntegrationsFor teamsSecurityPricingHumansManager sign in
Dispatch now emails your tenant for you ›

Maintenance triage from one photo.

From the tenant's photo to a closed work order.

A fixRAgent sticker on a gas water heater, water pooling at its base
tenant scans this
water at base
WHAT IT ISGas water heater
HOW URGENTEmergency
WHO TO CALLPlumber

From photo to closed.

One answer, all the way through. Nobody retypes it.

fixRAgent
Something wrong? Scan to report it.
14 Maple St · Unit 2B · Dishwasher
Equipment on record for this unit: dishwasher
The tenant's photo
“Water all over the floor under the dishwasher”
Request received. Reference FX-2B41C7. Rescan the sticker any time for status.
What needs you right now
One queue. Ranked by severity — worst first, nothing hiding.
P1TRIAGEDDISPATCHEDFX-2B41C7
14 Maple St · Unit 2B · Dishwasher
“Water all over the floor under the dishwasher” · Dishwasher · Emergency · Appliance Technician
DispatchDone → close
P3TRIAGED
Linden Ct · Unit 4C · Whirlpool WRF535
“Water dripping”
To the tenant · just now
Maintenance request FX-2B41C7: dispatched
Your maintenance request has been scheduled — a technician is being sent.
To see live status any time, rescan the sticker on the equipment.
— fixRAgent, on behalf of your property manager
The job photo, boxed by the engine
water on the floor
FX-2B41C7 · DISPATCHED
Dishwasher · Unit 2B
On record for Unit 2B
EMERGENCYAppliance Technician
WHAT THE CREW WALKS INTO
Continuous active water leak pooling onto the floor from beneath the dishwasher.
Close ticket FX-2B41C7
Confirm the finding or correct it — this is what trains the system.
Parts used · e.g. inlet hose
Hours · 0.5
✓ Finding confirmed — close
Save correction & close
✓ Closed. Tenant told it's fixed.
Service history — Unit 2B dishwasher
CLOSED Sep 30 · water under the dishwasher
CLOSED Mar 12 · checked, no fault
CLOSED 2025 · installed
The tenant reports itThe manager dispatches · tenant emailedThe crew walks in knowingClosed in two taps · history kept
Your real screens and wording, with a made-up unit. The photo read is real.
“The ticket's wrong.”
Now it's read from the photo, not guessed from the tenant's words.
“Nobody closes it out.”
Two taps. And their correction makes the next read better.

Emergencies find you.

Even at 11 at night. Everything else waits in your queue.

Wednesday, September 30
11:04
Email · fixRAgentnow
EMERGENCY · 14 Maple St, Unit 2B
Electrical outlet, scorch marks at the plug slots. Electrician. Tap to dispatch.
fixRAgent
What needs you right now
P1TRIAGEDDISPATCHED
14 Maple St · Unit 2B
Electrical outlet · Emergency · Electrician
DispatchDone → close
Tenant emailed. “A technician is being sent.”
P3 Fridge · 2A · waits till morning
It lands on your lock screen.
Only emergencies. What it is, where, and who to send.
One tap to dispatch.
From bed. No calls to piece together what happened.
The tenant is told. You go back to sleep.
The fridge in 2A waits in the queue till morning.
Made-up unit. The emergency email to you is in testing.

Try it right here.

Pick a tenant's photo. No sign-up, nothing to upload.

Tenant photo: gas water heater with water pooling at its base
water at base
reading the photo · 3 times
TRIAGE PROFILE
WHAT IT IS
Gas water heater
In the photo: gas water heater with a large puddle of water surrounding its base
URGENCY
EMERGENCY
WHICH TRADE
Plumber
Active water pooling near gas appliance controls and flooring.
SAY THIS TO YOUR TENANT NOW
“I've had the photo looked at and I'm treating this as an emergency. Please keep away from the gas water heater and don't touch it. I'm getting a plumber out to you now, today, out of hours if that's what it takes.”
Read three times. Same answer three times.
Tenant photo: toilet overflowing, water on the seat and across the floor
water on the seat
water on the floor
reading the photo · 3 times
TRIAGE PROFILE
WHAT IT IS
Toilet
In the photo: the toilet is overflowing, with water pooling on the seat and covering the tiled floor around the base
URGENCY
TODAY
WHICH TRADE
Plumber
No danger seen in the photo.
SAY THIS TO YOUR TENANT NOW
“I've had the photo looked at. It isn't a danger this minute, but it can't sit. I'm getting a plumber to you today, or first thing tomorrow morning at the latest. Please leave the toilet alone until they've been.”
Read three times. Same answer three times.
Tenant photo: breaker panel with burn marks
burn marks
reading the photo · 3 times
TRIAGE PROFILE
WHAT IT IS
Electrical breaker panel
In the photo: breaker panel with burn marks around one breaker
URGENCY
EMERGENCY
WHICH TRADE
Electrician
Possible arcing. Fire risk.
SAY THIS TO YOUR TENANT NOW
“I've had the photo looked at and I'm treating this as an emergency. Please keep away from the breaker panel and don't touch it. I'm getting an electrician out to you now, today, out of hours if that's what it takes.”
Read three times. Same answer three times.
Real reads by the engine, run on 30 September and 1 October. On the live page, drop in your own.
Drop your own photo

Watch it read.

What it is, how urgent, and who to call.

Plugs into what you already run.

The same answer lands wherever your team works. Nobody retypes it.

Your PM softwareYour help deskYour own softwareYour websiteClaude · ChatGPT · Gemini
YOUR PROPERTY-MANAGEMENT SOFTWARE · WORK ORDER
AC not cooling · 14 Maple St, Unit 2B
TitleAC not cooling · untouched
Vendor— · untouched
PriorityNormal · untouched
StatusNew · untouched
fixRAgent triage
UrgencyTHIS WEEK
TradeHVAC Technician
Safety flagNo
Agreement3 of 3 reads
Triage Profilefixragent.com/c/…
NoteHeavy rust on the grille, fan housing and cabinet.
Your work orders, filled in.
A work order comes in with a photo. The answer is written into its own fields. You make the key, you can delete it.
We never change a title, vendor, priority or status.
Example work order. The reading is real: this photo, our engine, 1 Oct.
YOUR HELP DESK · TICKET
Tenant · Unit 2B · 11:02 PM
“The AC isn’t cooling and the outside unit is all rusty”
Outdoor AC unit
RA
Internal note · fixRAgent · 11:02 PM
Outdoor AC unit · THIS WEEK · HVAC Technician
Heavy rust on the grille, fan housing and cabinet.
Triage Profile →
Your help desk, set up with you.
A new ticket in. The answer back as a note, before anyone opens it.
Set up with you on a founding pilot. Ask us.
$ curl -X POST fixragent.com/api/triage \ -H "x-triage-key: $KEY" \ -F photo=@2b.jpg 200 OK { "asset_type": "Outdoor HVAC Condenser", "fault_detected": true, "tier": "THIS WEEK", "trade_required": "HVAC Technician", "safety_hazard": false, "agreement": { "n": 3, "k": 3 }, … 20 core fields, the same shape }
Your own software.
One call. One fixed answer. Map the fields to your work order and you're done.
JavaScriptPythonOpenAPIPostman
Free key, 60 reads a day. A person reads every key request.
maplestreetrentals.com/repairs
Maple Street Rentals
Something broken? Send us a photo.
Outdoor AC unit
Outdoor AC unit · THIS WEEK · HVAC Technician
Triaged by fixRAgent
<script src="https://fixragent.com/embed.js" data-source="maple-street" data-role="landlord" async></script>
Your own website.
Paste one line. Tenants drop a photo on your page and get the answer there.
Works in Wix, Squarespace and WordPress. Your site stays cookie-free.
My tenant just sent this. How bad is it? Outdoor AC unit
Used fixRAgent · assess_property_photo
It's an outdoor AC unit with heavy rust on the grille and housing. fixRAgent rates it this week and says call an HVAC technician. Here's what to tell your tenant: “I've had the photo looked at. I'm booking an HVAC technician to come out this week…”
Inside your AI assistant.
Add fixRAgent to Claude, ChatGPT or Gemini. Ask in plain words, get the same answer.
Works without a key for a few tries. A free key lifts the limit.
Ask for an API keyRead the docs

One photo in. Everyone told.

Where the answer goes, the moment the tenant sends it.

A sticker scan
the tenant, on the spot
Your website
one line of code
Your software
Your PM software · API
fixRAgent
① Strips the photo's hidden details② Reads it three times③ One fixed answer, the same shape
what it is · how urgent · who to call
Your queueworst first, on your phone
The tenant's emailtold right away
The crew's linkno login, the words to say
Your work orderwritten into its own fields
The machine historyevery visit, per unit

Set up in an afternoon.

Paste your unit list. Print the stickers. Keep the list on your phone.

1 · Paste your units2 · Print the stickers3 · Open your list
Paste your unit list
Straight from Excel or Sheets. Make, model and year are optional.
PROPERTYUNITTYPEMAKE
14 Maple St2Bwater heaterBradford White
14 Maple St2ArefrigeratorWhirlpool
14 Maple St3Awashing machineSamsung
Linden Ct4CdishwasherBosch
Linden Ct1BHVACCarrier
Your sticker pack
One per machine. Prints from your phone.
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 2B · water heater
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 2A · refrigerator
fixRAgent
QR code
Something wrong?
Scan to report it.
Unit 3A · washing machine
6 stickers in this pack · one per machine
What needs you right now
P1 Water heater · 2B
P3 Fridge · 2A
Keep the queue on your phone
One tap opens what needs you right now. No app store.
Add to home screen
Your real setup screens, with made-up addresses. Free for 1 building, up to 10 doors.

The words, already written.

One for the tenant. One for whoever goes. Also in Spanish.

To the tenantFor the one fixing it
I've had the photo looked at and I'm treating this as an emergency. If you can, turn off the water under the sink and put towels down. I'm getting an appliance technician out to you now.
Treat this one as an emergency. Water is leaking from under the dishwasher and pooling on the floor. Shut off the supply first. This is a job for an appliance technician, and it goes now, today.

Every building. One screen.

For teams with hundreds of doors. Condition rolls up, unit to portfolio.

fixRAgent PortfolioDispatchHistory
EXAMPLE · SAMPLE DATA
PROPERTIES
8
193 machines on record
JOBS READY TO SEND
100
a fault, a trade, a scope
POWER OFF FIRST
55
isolate before contact
NOT SEEN IN A YEAR
13
since anyone looked
Marchant Row16 open
Ridgeline Apartments11 open
Halstead Commons14 open
Verano at Kessler12 open
Halstead Commons · Building North
3 need a crew · 3.5 h
HVAC 1Plumbing 2
EMERGENCY
Water heater
TODAY
Roof edge
TODAY
Toilet flange
THIS WEEK
Siding
THIS WEEK
Exterior panel
TODAY
Faucet
THIS WEEK
Drain line
EMERGENCY
Wiring
Book 20 minutes with both foundersWhat your IT team asks

Three ways to start.

Start free today, or bring your whole portfolio. See pricing ›

Start free
One building, up to 10 doors.
1Paste your unit list
2Print your stickers
3Open your queue on your phone
Get started
Founding pilot
First ten property managers: 90 days free. Then from $1.50 a door a month.
120 minutes with both founders
2Your own work orders on screen
3We set it up with you
Claim a founding spot
Inside your software
Your PM software, or your own code.
1Ask for a key with your email
2A person reads it and sends the key
360 reads a day to start
Ask for a key
Russ and Ali
HUMANS
Two people. Their initials are in the name.
fixRAgent is Russ and Ali. We fixed our own buildings for years.
A founder reads every message and replies within one business day. Both of us are on every call.
Book 20 minutes with both of us
Real maintenance photos, from buildings we own.
Maintenance photos from buildings AR Logic owns

From the photo to closed.

Get startedTriage a photo now