# fixRAgent — The humans behind the name.

> The text of https://fixragent.com/humans as Markdown, read from the same file the site serves. Prices are on https://fixragent.com/pricing only. Every page for AI assistants: https://fixragent.com/llms.txt (the whole site in one file: https://fixragent.com/llms-full.txt).

## The humans behind the name.

fixRAgent is Russ and Ali. We've spent years fixing our own buildings, and we built the tool we wished we'd had.

Book 20 minutes with both of us
Read our note

Russ Co-founder

Ali Co-founder

### The name, up close.

Look closely. We signed it.

R Russ A Ali

### From our desk to yours.

#### The Bottleneck Isn't the Repair. It's the Intake.

For years, every late-night leak, dead water heater, and "it's making that noise again" text came directly to us.

As hands-on operators, we realized the biggest margin-killer in property management isn't the physical work. It's the intake. It's the first five minutes spent staring at a blurry resident photo at 2 AM, trying to decide if it requires an expensive emergency dispatch or if it can wait until Monday.

So we engineered a system to automate that exact decision. One photo in. A standardized Triage Profile back: What it is, how urgent it is, which trade to call, and what to tell the resident.

We know operators don't want another dashboard. We built fixRAgent as scalable infrastructure. It sends the triage data where your team already works—by email, into your queue, or through our API, which your developers can connect to the work-order software you already use.

We aren't Silicon Valley developers guessing at real estate problems. We are operators and engineers building the exact intake plumbing we wished we had.

Russ & Ali

Russ & Ali Founders, fixRAgent

### Our own work, start to finish.

One of our laundry rooms. We did it ourselves, like most things.

Hanging drywall, the two of us.

01 Before

02 Torn out

03 Rebuilt

04 Done

Every photograph came from a building we own.

### What we hold to.

01

#### The resident's words count.

When a resident says there's no hot water, we believe them, even if the photo can't show it.

02

#### Calm, unless it's urgent.

Most requests can wait for the week. We say so, and save the red for real emergencies.

03

#### A person reads every message.

A founder reads every message and replies within one business day.

04

#### By property managers, for property managers.

We built it for the job we know, because we do it.

#### Twenty minutes, both of us.

Bring a few of your own work orders. We'll go through them with you, on screen.

Book 20 minutes with both of us
Email us

Or write to support@fixragent.com. A founder reads every message.

### Built from drywall dust, not venture capital.

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